Legal Document

tv baji's Privacy Policy

This document provides a complete description of how your personal information is collected, processed, and kept secure.

SSL Secured Legally Drafted Available in Bengali
Last Updated: 2025
1

Introduction and Scope of Application

This Privacy Policy ("Policy") applies to the tv baji platform and all its services. This document explains what personal information we collect from you when you use the tvbaji.cam website, how it is processed, who it may be shared with, and what rights you have regarding your own information.

Please read this Policy carefully before using tv baji's services. Our Terms and Conditions and this Privacy Policy together form a legal relationship that governs the terms of your account registration and use of the services. By accessing the tv baji website or creating an account, you are considered to have accepted the terms of this Policy.

This Policy applies only to services provided through the tvbaji.cam website. Third-party websites or applications — such as payment providers or game providers — have their own privacy policies, and tv baji is not responsible for those policies.

2

What Information We Collect

tv baji collects information from you in various ways. This information is divided into two main categories:

2.1 Information You Provide

The information you voluntarily provide during account registration and use of the services includes:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID card or passport details for identity verification
  • Payment information — bKash, Nagad, Rocket, or bank account details (complete financial information is stored in our secure payment system)
  • Information and messages provided when contacting customer support

2.2 Automatically Collected Information

When you use the tv baji platform, certain information is recorded automatically:

  • IP address and device type
  • Browser type and operating system
  • Session duration and list of pages visited
  • Login and logout times and location-related information
  • Game play history and betting activity
  • Records of deposits, withdrawals, and other financial transactions
3

Use and Purpose of Information

tv baji uses your information for the following specific purposes:

3.1 Account Management and Service Delivery

Your information is used to create and verify your account, ensure login security, process deposits and withdrawals, and provide bonuses and promotional offers. Accurate information is essential to smoothly complete all financial transactions, starting from a minimum deposit of ৳300.

3.2 Identity Verification and Security

We verify your identity to prevent financial fraud and maintain platform security. If an unusual transaction or suspicious activity is detected, steps are taken to protect the account.

3.3 Customer Support

Your information is used to assist you through tv baji's 24/7 live chat and email support services and to resolve your issues.

3.4 Responsible Gaming

We analyse your gaming activity to keep your experience safe and balanced. In line with the Responsible Gaming guidelines, if unusual gaming patterns are noticed, we may offer you support.

3.5 Communications and Notifications

Your contact information is used to send important account-related notifications, security alerts, and, with your consent, promotional messages.

4

Cookies and Tracking Technologies

The tv baji website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember information about your visit.

4.1 Essential Cookies

These cookies are used to keep your login session active, verify security tokens, and ensure the core functionality of the website. Without them, the platform cannot work properly.

4.2 Functional Cookies

These cookies are used to save your language preference, page layout preference, and other personalised settings. They make each of your visits more convenient.

4.3 Analytical Cookies

Analytical cookies are used to understand which parts of the website are used most and where users are experiencing difficulties. This information helps us improve our services.

You can control or disable cookies from your browser settings. However, disabling essential cookies may prevent you from logging in to your tv baji account properly.

5

Sharing Information with Third Parties

tv baji does not sell or commercially rent your personal information. However, in the following circumstances, necessary information may be shared with specific third parties:

5.1 Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete your financial transactions. These organisations follow their own privacy policies.

5.2 Game Providers

Our game service providers — including Evolution, Pragmatic Play Live, PG Soft, JILI, and Spribe — receive certain technical information (such as session ID and bet amount) to manage game sessions.

5.3 Legal Obligations

In the case of a court order, government directive, or any other legal obligation, we may provide your information to the relevant authorities.

5.4 Fraud Prevention

Information may be exchanged with relevant organisations to detect and prevent financial fraud, money laundering, or any other illegal activity.

6

Data Security Measures

tv baji follows industry-standard technical and administrative measures to protect your information:

  • SSL Encryption: All data transmission between the website and servers is secured by SSL technology.
  • Encrypted Storage: Stored sensitive information is kept secure through encryption.
  • Access Control: Only authorised staff can view your information for specific purposes.
  • Regular Security Audits: Regular security checks are conducted to identify system vulnerabilities.
  • Two-Factor Authentication: OTP and other verification methods are used to prevent unauthorised access to accounts.

However, no digital system is completely impenetrable. Keep your own password confidential and notify the tv baji support team immediately if you notice any suspicious activity.

7

Your Rights and Controls

You have the following rights over your personal information:

7.1 Right to Access

You can contact us at any time to view what information we hold about you. We will provide you with a summary of your information within a reasonable time.

7.2 Right to Correction

If your account contains incorrect or outdated information, you may request that it be corrected. Identity verification may be required for some changes.

7.3 Opting Out of Marketing Communications

You can contact our support team at any time to stop receiving promotional messages. However, necessary notifications related to your account and security will always be sent.

7.4 Right to Close Account

You may request that your tv baji account be closed. Even after the account is closed, certain information may be retained for a specified period to meet legal obligations.

8

Data Retention Period

tv baji retains your information only for as long as necessary. In general:

  • Information for active accounts is retained for as long as the account remains active.
  • Records of financial transactions are kept for a specified period in accordance with legal requirements.
  • Even after an account is closed, some information may be retained for a limited period for fraud prevention and legal obligations.
  • Customer support communication records are retained for a period to ensure issues are resolved.

Once retention is no longer required, information is securely deleted or anonymised.

9

Protection of Minors

tv baji's services are strictly for adults only. Persons under the age of 21 are strictly prohibited from opening an account or using the platform.

We do not intentionally collect information from any person under the age of 21. Age is verified at the time of registration, and if any account holder is found to be a minor, their account is immediately closed and the collected information is deleted.

If you suspect that a minor is using tv baji, please notify our support team.

10

Changes and Updates to This Policy

tv baji reserves the right to update this Privacy Policy as needed. This Policy may be revised periodically due to service improvements, technological changes, or changes in regulations.

If there are significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the services after an update means you have accepted the revised Policy. We therefore recommend visiting this page regularly.

If there is a material change from the previous version, the "Last Updated" date at the top of the page will change.

11

Contact and Complaint Resolution

If you have any questions, comments, or complaints about this Privacy Policy, please contact our data protection team:

Live chat
24/7 live chat support is available — in Bengali and English
Response Time
Email requests are responded to within business days

To learn more about our services, please read the About Us page. Our Frequently Asked Questions (FAQ) section may also be helpful for common queries.

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